What is a Field Doctor subscription?

• Our subscription service is created to make life easier and allow you to receive recurring deliveries of our meals at a discounted price. It’s up to you to decide what frequency best suits your needs/lifestyle.
• We make it simple for you to change the frequency, pause, or cancel your subscription at any time.

How do I start a subscription?

• Choose your meals, then go to the checkout.
• Select your delivery date using our date picker.
• In the checkout page, tick the "subscribe and save" box to upgrade your order into a recurring subscription. You can then select your order frequency.

When will my subscription reprocess?

• After your first order, your subscription will reprocess at your chosen frequency.

How do I edit my meals?

• To edit your meals, you can contact Alicia, our subscriptions guru. Send Alicia an email by clicking here or call directly on 01225 941141.
• Once your order has reprocessed, your order will have left our kitchen and we are unable to edit your meals. Please let us know any changes at least 2 days before your order processes. We'll send you a reminder email on this date.

When will my delivery be?

• Your delivery will be within 48 hours of your reprocessed order confirmation email. Look out for your timeslot email from DPD on the day of your delivery.

How do I pause my subscription or edit my payment details / order frequency?

• To update your payment details, change your frequency, pause or cancel your subscription, you can login to your account area by clicking here. If you haven't activated your account yet, please click the link in the activation email we send you after your purchase (search for "Field Doctor account activation") in your email.

We deliver nationwide with DPD.

*additional delivery cost may apply in Northern Ireland, Channel Islands, Isle of Wight. We do not deliver to Scottish islands, Scottish highlands, Isle of Man, Scilly Isles, or Republic of Ireland

*Please click this link to see if DPD offer next day delivery in your area

https://www.dpd.co.uk/service_lookup.jsp

Choose your delivery day on your way to checkout.

We deliver from Tuesday – Saturday

DPD will email you in the morning of your delivery date with an expected delivery time (1 hour slot).

*Unfortunately, at this point we do not have control over what slot you will be assigned.

If you are not in we will leave your meals where instructed, (there is an option at check to leave specific delivery instructions) in an insulated box that will keep them frozen until at least 6pm on your day of delivery.

*Please see ‘Is the packaging recyclable’ for how to recycle eco-friendly packaging

You can find all the ingredients and nutritional information for each dish directly from our shop page by clicking the information icon and navigating to the bottom of the page.

We offer two different portion sizes.

Double serve portions- 760g, *served in one dish

Single serve portions- 380g

You could pack a single portion for lunch at work (the aroma will most definitely make your colleagues jealous though!), or share a double portion with friends, and gain eternal popularity. You may even find yourself devouring a whole double-serve meal (as we have often done ourselves!).

For food and safety reasons and to protect your gut we recommend you reheat your meal only once, following the instructions on the back of each meal carefully.

MEAL BOX SIZE

When trying to figure out how many meals you can fill your freezer with here are the dimentions of each of our meals:

Double serve portions: 26cm x 17cm x 5cm

Single serve portions: 17.5cm x 13cm x 5cm

We cater for various dietary requirements such as vegan, vegetarian, gluten free (not recommend for coeliacs) and dairy free and low FODMAP. You can complete the meal filter here to find the right meals for you.

On each meal page we have provided all ingredient and allergen information.

We are nuts about nuts due to their various health benefits. We do not cook with peanuts but routinely add walnuts, cashew nuts, almonds and brazil nuts to our meals.

*We are not a nut free kitchen, our nut free meals are suitable for persons with nut sensitivities

Whilst gluten free meals are not made with gluten-containing ingredients they are made in a kitchen that handles gluten-containing ingredients.

Beacuse of this we do not recommend our meals for people with coeliacs disease.

Yes, our meals are flash frozen to preseve nutrience and reduce wastage. They will arrive with you frozen and must be stored in your freezer until it's time to cook and enjoy!